如果你茫然地盯着自己的简历,不知道怎样提高,这就是你的答案:集中在成果上。
写工作经历的时候,详细叙述你工作的结果或成果。毕竟结果才是潜在雇主们想通过雇用某人所得到的。把你在工作中取得的成就制作成图表,你就越有可能得到你想要的——更多的面试通知电话。
“简历是一个推销工具,”拥有13年在不同领域招聘经验的新泽西MRI of Mountainside高级业务经理Jan Briggs说,“我总是建议候选人在简历中加入成就这一项,因为它们比工作职责更切实。如果有人的简历中有成就这一项,它们将被放入细读的那一堆。他们至少会进入有希望的那一堆。
考虑到被招聘经理筛下去的堆积如山的简历,进入有希望的那一堆真是一件好事情。这意味着你已经闯过了第一关,以后有机会被细读了。
人力资源顾问、位于加利福尼亚Huntington Beach的战略招聘公司总裁John Nelson说:“在简历中加入成果是很困难又费时间的一件事,但它绝对值得。”他说他并不一定把省略成果的简历排除,但是包括成果的简历可以决定求职者是否被叫来面试。
位于加利福尼亚州的职业专家机构Fresno的执行理事、《简历魔法》一书的作者Susan Whitcomb所做的一项调查显示,82%的人力资源经理们认为简历应该包含能证实的成就。这就足以使你重新打开简历,把工作结果加进去。
Whitcomb提供了以下五点技巧来帮助你把简历的重点放在成就上:
使用对比
把你的表现和你的同事、其他商业团体或竞争对手的表现作比较来证明你创造了优秀的结果。看看使用对比与单纯的事实相比之下的影响力:
未使用对比:“将部门销售量提高至第一名。”
使用对比:“作为该部门唯一的业务经理,将销售量提高了42%,并使该部门在总共15个部门的区域内的排名由第12位上升至第1位。”
使用数字
使用数字来说明你工作的效果。用在陈述的前后可以说明数字是如何阐明观点的:
未使用数字:“实施预防性维修减少了停工期。”
使用数字:“提高了产量的19%,通过实施预防性维修将生产线每周的停工期由7小时降低到了1.5小时。”
引用小组成就
如果你引用小组的成就,你要看起来象个合作者。使用这些短语:
•由于
•得到帮助
•帮助了
•七个人的任务
•与部门经理合作
•加入ABC委员会
•支持
•选入国家队
展示你的ROI
雇主们期待应聘者将来能够回报他们在薪水、培训、办公场所和其他与雇佣相关的费用上的投资。这个例子表明了投资回报(ROI):
•每年降低了20%,即九万五千美元的运输费用。”
•前六个月在区域内带来了三十万美元以上的新业务。”
开门见成就
在简历的开始就突出你的成就。在Monster的简历模版上,使用职业目标部分来提交包括成就在内的资质摘要。在介绍每个雇主的时候用一行文字来描述你最引人注意的成就。
不确定你的成果?
如果你不能确定自己的工作成果,试着通过问自己一些问题来把你的工作职责转换成成就。这里是一个体力劳动者如何确定她的工作成就并写在简历中的成就声明中的:
工作职责:将成堆的橡胶从运输带上铲到箱子里去。
问题:我是不是很快学会了这项工作?公司有没有监督我是否达到安全标准?我有没有达到生产目标?
成就声明:“快速掌握橡胶成形业务,保持无瑕疵安全纪录并且平均超额完成生产目标的15%。”
Focus Your Resume on ResultsIf you find yourself staring blankly at your resume, wondering how to improve it, herehjteshufuhaos your answer: Focus on results.
When writing your employment history, detail the outcomes or consequences of your work. After all, results are what prospective employers are hoping to get by hiring someone. Chart the results youhjteshufuhaove achieved throughout your career, and youhjteshufuhaore more likely to get the results you want -- more calls for interviews.
"A resume is a sales tool," says Jan Briggs, a senior account executive with MRI of Mountainside, New Jersey, who has more than 13 years of recruitment experience across diverse fields. "I always suggest that a candidate include accomplishments on a resume, because theyhjteshufuhaore more tangible than job duties. If someone has accomplishments on the resume, theyhjteshufuhaoll be put on the stack to be read more carefully. They will at least be put on the maybe pile."
Given the mountains of resumes hiring managers sift through, getting on the maybe pile is a good thing. It means youhjteshufuhaove made the first cut and have a chance at a closer read later.
"Ithjteshufuhaos harder and more time-consuming to add results to the resume, but ithjteshufuhaos worth it," says John Nelson, a HR consultant and president of Strategic Recruitment Inc. in Huntington Beach, California. He says he wouldnhjteshufuhaot necessarily exclude a resume that omitted results, but including them can make a difference in whether the candidate is called.
A survey conducted by Susan Whitcomb, executive director of Fresno, California-based Career Masters Institute and author of Resume Magic, found 82 percent of HR executives felt verifiable accomplishments should be included in a resume. Thathjteshufuhaos reason enough to dust off your resume and inject it with the results of your work.
Whitcomb offers the following five tips to help you focus your resume on results:
Use ComparisonsCompare your performance with your peers, other business units or the competition to prove that you delivered excellent results. Look at the impact of using comparisons versus just facts:
Without Comparison: "Improved branch ranking for sales volume to #1."
With Comparison: "As branchhjteshufuhaos sole account executive, improved sales production 42% and increased branch ranking from #12 to #1 in a 15-branch region."
Run the NumbersUse numbers to illustrate the effect of your work. These before and after statements illustrate how hard data can drive a point home:
Without Numbers: "Implemented preventive-maintenance program that improved downtime."
With Numbers: "Improved production 19% and reduced assembly-line downtime from 7 to 1.5 hours per week through implementation of preventive-maintenance program."
Credit the TeamYouhjteshufuhaoll look like a team player if you cite team-based accomplishments. Use phrases such as:
•Contributed to
•Aided in
•Helped to
•Member of 7-person taskforce that
•Collaborated with department managers to
•Participated on ABC Committee that
•Supported
•Selected for national team that
Show Your ROIEmployers look for candidates who will generate a return on their investment in salary, training, office space and other costs associated with hiring. These examples demonstrate return on investment (ROI):
•"Reduced transportation costs 20%, or $95,000 per year."
•"Brought in more than $300,000 in new business during first six months in territory."
Front-Load Your Resume with AccomplishmentsHighlight results toward the top of your resume. On Monsterhjteshufuhaos Resume Builder, use the Career Objective field to present a qualifications summary that includes accomplishments. Introduce each employer with a line that describes your most impressive achievements at that employer.
Unsure of Your Results?If youhjteshufuhaore having a hard time realizing the results of your work, try converting your job duties into accomplishments by asking yourself a series of questions. Herehjteshufuhaos how a laborer identified the results of her work to write a results statement for her resume:
Job duty: Remove stacks of rubber from the conveyor and shovel them into bins.
Questions: Did I learn the job quickly? Did the company monitor my adherence to safety standards? Did I meet production targets?
Results statement: "Quickly mastered rubber molding operations, maintained flawless safety record and exceeded productivity targets by an average of 15%."